Shipping policy

At Wiswow we are committed to providing fast, reliable, and secure delivery to ensure your shopping experience is seamless and enjoyable. Please review our shipping policy below for detailed information.

1. Countries We Ship To

We currently offer shipping only within India.
(We look forward to expanding internationally in the future.)

2. Processing & Transit Times

Order Processing Time:
Orders are typically processed and dispatched within 1–2 business days (Monday to Friday, excluding public holidays).

Transit Time Estimates:

India (All States): 8–10 business days after dispatch

Order Cut-Off Time:

Orders placed before 5:00 PM (IST – Indian Standard Time) on business days are processed the same day.

3. Delivery Estimates

India: Estimated delivery within 9–12 business days from the date of order placement.

4. Order Tracking

Tracking Details:
Once your order is shipped, you will receive an email and/or SMS with a tracking number and courier partner details.

Need Help Tracking?
If you face any tracking issues, feel free to contact our support team at support@wiswow.shop

5. Order Cancellations

To Cancel an Order:
If you need to cancel your order, please contact us immediately at support@wiswow.shop
Cancellations are only possible if the order has not yet been dispatched.

Refunds for Cancellations:
Once approved, refunds for canceled orders are processed within 7–10 business days to your original payment method.

6. Address Accuracy

Please Double-Check Your Address:
Providing incorrect or incomplete address information may cause delivery delays or undeliverable shipments.

Need to Change Your Address?
Contact us as soon as possible via email or Chatbot before your order ships.

Returned Packages:
If a package is returned due to an incorrect address, additional shipping charges may apply for reshipment.

7. Free Shipping

We offer Free Shipping on all orders across India.

8. Estimated Shipping Timeline – India

1.Order Cut-Off Time: 5:00 PM (GMT+05:30) India Standard Time (Kolkata)

2.Free Shipping: Available on all orders

3.Total Delivery Time: 9–12 business days

9. Policy Updates

Wiswow reserves the right to update or modify this Shipping Policy at any time.
Any changes will be reflected on this page with a revised "Last Updated" date.